Providing Business Value with Jive – A People-Centric Platform
Summary
In this article, we discuss how Jive provides business value to its clients through its people-centric platform. We explore the cost structure, the flexibility of the system, and how the company is constantly learning and adapting to provide value to its users. We also talk about the shifting role of the CIO and the promise of reducing emails, meetings, and CZs with the use of technology.
Table of Contents
- Charging Model
- People-Centric Platform
- Shifting Role of CIO
- Promise of Technology
- Conclusion
Charging Model
Jive charges per use and believes in providing business value to their clients. They charge per user per year for internal use and by page view for external-facing sites. The cost is $100 per user per year, which is not a vast amount in the big scheme of things.
People-Centric Platform
The Jive platform is people-centric, and the company is starting to understand how they can help people get their jobs done more effectively. The company’s activity stream is not social media but rather a Twitter-like feature that can be distracting if it comes at the wrong time. However, Jive invests in social graph analytics to create a personalized contextual experience for users. This can be seen as an HR dream or nightmare depending on the company culture.
Shifting Role of CIO
The CIO role is shifting from being a policeman and gatekeeper to being more strategic and enabling the enterprise to be more effective and agile. IT and CIO need to stay in control while still giving users the freedom and ease of use they are used to in their personal lives.
Promise of Technology
The promise of reducing emails, meetings, and CZs is possible with the use of technology. Portals and intranets have shown the promise of finding everything needed in one place. The speaker believes that technology is changing the way we operate and that analytics at scale can be done without the need for users to enter information or classify things. Once technology gets out of the way, people will be happier and it should enable them to do their job without needing to learn how to use it.
Conclusion
In conclusion, Jive provides business value to its clients through its people-centric platform. The company charges per use and invests in social graph analytics to create a personalized contextual experience for users. The CIO role is shifting to be more strategic and enabling, and the promise of technology is to reduce emails, meetings, and CZs. With Jive, users can find everything they need in one place, making their jobs easier and enabling them to be more effective and agile.
